Privacy Policy

1. Introduction

DentRepairHelp.com ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, process, and store information when you visit this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This site is operated by DentRepairHelp, 45 Industrial Way, Birmingham, B11 2AB, United Kingdom. For any privacy-related enquiries, contact us at [email protected].

2. Data We Collect

2.1 Information Collected Automatically

When you visit DentRepairHelp.com, our servers may automatically record certain technical information including your IP address (anonymised), browser type and version, operating system, referring URL, pages visited, and the date and time of your visit. This data is used solely for site performance analysis and is not linked to any personally identifiable information.

2.2 Information You Provide Voluntarily

If you submit the editorial enquiry form on our Contact page, you provide us with your name, email address, and the content of your message. This information is used solely to respond to your enquiry and is not shared with third parties.

2.3 Cookies

We use strictly necessary functional cookies to maintain basic site functionality. For a full description of the cookies we deploy, please refer to our Cookie Policy.

3. Legal Basis for Processing

We process personal data under the following legal bases as defined by UK GDPR:

• Legitimate interests — for server log data collected to ensure security and site performance.
• Consent — where you have voluntarily provided information via the contact form.
• Legal obligation — where processing is required to comply with applicable UK law.

4. How We Use Your Data

Personal data collected by DentRepairHelp.com is used exclusively for the following purposes:

• Responding to editorial enquiries submitted via the contact form
• Analysing aggregated, anonymised traffic patterns to improve site content and performance
• Ensuring the technical security and integrity of this website
• Complying with legal and regulatory obligations applicable to UK-based publishers

We do not use your data for direct marketing, profiling, automated decision-making, or any commercial purpose.

5. Data Retention

Contact form submissions are retained for a maximum of 12 months from the date of receipt, after which they are permanently deleted. Server access logs are retained for a maximum of 90 days for security purposes. Anonymised analytical data may be retained indefinitely in aggregated form.

6. Sharing Your Data

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share anonymised, aggregated data with analytics service providers. In the event of a legal requirement, court order, or to protect the rights and safety of our users, we may disclose data to competent authorities.

7. Third-Party Services

This website may display advertising served by third-party networks (such as Outbrain). These services may use their own cookies and tracking technologies, governed by their own privacy policies, which we encourage you to review. DentRepairHelp.com does not control third-party data collection practices.

8. Your Rights Under UK GDPR

As a UK resident, you have the following rights with regard to your personal data:

• The right to access the personal data we hold about you
• The right to rectification of inaccurate or incomplete data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is consent-based)

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. International Data Transfers

All personal data collected by DentRepairHelp.com is processed within the United Kingdom. Where third-party services involve data transfers outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

10. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or alteration. These measures include encrypted data transmission (HTTPS) and restricted access to systems that process personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legislation. The date of the most recent revision is displayed at the top of this page. Continued use of this site after changes are published constitutes acceptance of the revised policy.

12. Contact

For all data protection enquiries, please contact:

DentRepairHelp
45 Industrial Way, Birmingham, B11 2AB, UK
Email: [email protected]
Phone: +44 121 496 0382

If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.